Privacy Policy

Caring Solutions, LLC is committed to protecting the privacy of our customers. This Privacy Policy applies to Caring Solutions, LLC and its website ShopCaringSolutions.com and governs data collection and usage of all Caring Solutions, LLC sites and services; it does not apply to other online or offline sites, products or services. Personal information of all users is collected, used and disclosed as described in the Privacy Policy.

Our mailing address is:

Caring Solutions, LLC
601 N. Cleveland Ave. #7023
Loveland, CO  80537

If you have any questions or concerns about this Privacy Policy, you may contact us at the above address, via e-mail at customercare@shopcaringsolutions.com or by telephone at 800-999-4301.

COLLECTION OF PERSONAL INFORMATION

As an E-commerce website, Caring Solutions, LLC collects personal information, such as e-mail address, name, shipping address, telephone numbers and credit card information. This information is provided by the consumer while processing an order, setting up an account, or by completing a survey or site registration. Caring Solutions, LLC does not collect any information about your computer hardware and software. Information collected is used solely for the purpose of:

  1. Processing and delivering the products requested
  2. Order confirmation
  3. Providing information about exclusive offers and new products and services.
  4. Conducting opinion surveys about products purchased or potential new products.

We do not collect any information about the visitor other than their IP address during transactions or form submissions.

Caring Solutions, LLC does not solicit or knowingly collect personally identifiable information from children under the age of 18. If Caring Solutions, LLC obtains actual knowledge that it has collected personally identifiable information from a child under the age of 18, Caring Solutions, LLC will immediately delete such information from its database.

INFORMATION USE AND DISCLOSURE PRACTICES

Caring Solutions, LLC does not sell, rent or lease its customer lists to third parties. Caring Solutions, LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. Caring Solutions, LLC may access and/or disclose your personal information if required to do so by law.

The personal information collected at the time of checkout such as name, email address, shipping address, telephone numbers, and order history is stored indefinitely until the user account is removed. Credit card information for monthly, ongoing subscriptions is stored with authorize.net. The credit card information for one time product purchases are not stored with authorize.net or on the ShopCaringSolutions.com website.

When customers create an account on the ShopCaringSolutions.com website, a “cookie” is created. Cookies are used to store log-in information for customers. Our website automatically terminates the login session cookie within 48 hours (or on browser close), or 14 days if “Remember Me” box is checked.

We do not partner with or have special relationships with any ad server companies.

Our website includes links to other websites whose privacy practices may differ from those of Caring Solutions, LLC. If any ShopCaringSolutions.com customer submits personal information to any of those websites, their information is governed by the linked website’s privacy statements. We encourage all our customers to carefully read the privacy statement of any website they visit.

MAINTAINING PRIVACY WITH OUR BUSINESS PARTNERS
We strive to ensure that the companies we use as our business partners support our commitment to privacy protection in their handling of personal data about our customers.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. 

INFORMATION SECURITY
All information provided to us by our customers is stored on a secure server. All customer information transmitted to or from our web site passes through a Secure Socket Layer (SSL) that encrypts the information prior to transmission across the internet. Furthermore, all of the customer data we collect is protected against unauthorized access.

Other, non-personal information does not use SSL encryption during transmission, therefore we recommend when filling out and submitting a contact form that our customers avoid including personal information.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or internet cafe.

CONTROL OF YOUR PERSONAL INFORMATION

Caring Solutions, LLC offers its customers choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing customercare@shopcaringsolutions.com. Please be sure to provide complete account information, so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from Caring Solutions, LLC by responding directly to any email you receive with a request to remove you from the mailing list.

Upon a customer’s request, we will close their account and remove their personal information as soon as reasonably possible. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our General Terms and Conditions, and take other actions otherwise permitted by law. A customer can access, review and change most of their personal information by logging onto the ShopCaringSolutions.com website at any time. We request that an account is promptly updated if personal information changes or the information is inaccurate.

CHANGES TO THIS STATEMENT

Caring Solutions, LLC will occasionally update this Privacy Policy to reflect company and customer feedback. If there are material changes to this Statement or in how Caring Solutions, LLC will use your personal information, Caring Solutions, LLC will prominently post such changes prior to implementing the change. Caring Solutions, LLC encourages you to periodically review this Policy to be informed of how Caring Solutions, LLC is protecting your information.

EFFICTIVE DATE: 2/15